Email migration
Migrate your email from TIM, Alice and TIN
TIM (Telecom Italia) has handed out email addresses under three names over the years: @tin.it, @alice.it and @tim.it. Each has its own IMAP server; we pick the right one from your address and copy everything to your new mailbox.
Server settings
You don’t have to type these in — we work them out from your email address. They’re here for transparency, or in case your provider uses different values.
| IMAP server | Port | Security |
|---|---|---|
@tim.itimap.tim.it | 143 | STARTTLS |
@alice.itin.alice.it | 143 | STARTTLS |
@tin.itimaps.tin.it | 143 | STARTTLS |
Username: your full email address
Addresses recognised automatically: @tim.it, @alice.it, @tin.it
Good to know before you start
Unlike most providers, TIM serves IMAP on port 143 with STARTTLS rather than 993. The connection is still encrypted before your password is sent. That’s why an old mail app set to 993 may never have connected.
TIM’s own help page says that an @alice.it mailbox not tied to a TIM landline or mobile line can only be used over IMAP from a TIM internet connection. Migrabox connects from its own servers, so if that applies to you, the free check will fail — and you’ll know before paying anything.
The username is always the full address, domain included, and the password is the one you use for TIM Mail; TIM’s mail-client guide asks for nothing else.
How it works
Enter your TIM address and password: we recognise the server and count your emails.
Tell us your new mailbox: we check we can sign in before asking for any payment.
Pay once and watch the copy live. Your TIM mailbox stays exactly as it is.
Frequently asked questions
I no longer have a TIM line. Will this work?
For @alice.it addresses no longer linked to a TIM line, TIM may refuse IMAP access from outside its network. The free check tries a real sign-in without changing anything, so it settles the question in a minute.
Which server is used for @tin.it?
TIM’s guide lists imaps.tin.it; some older guides still mention box.tin.it, which today leads to the same server. Either way, we choose it for you.
Ready to move your email?
We check both mailboxes before you pay. Free up to 3 GB, then from $4.99.